When teams know they have visibility into outcomes, they approach innovation more like scientists and less like gamblers. It turns gut-feeling decisions into measured bets. I’ve seen teams shift from arguing opinions to debating which input metric to monitor... and that’s a powerful upgrade in culture.
When teams know they have visibility into outcomes, they approach innovation more like scientists and less like gamblers. It turns gut-feeling decisions into measured bets. I’ve seen teams shift from arguing opinions to debating which input metric to monitor... and that’s a powerful upgrade in culture.
Helpful read! Often, teams only care about metrics when customers complain.